Frequently Asked Questions:

Q. What do I need to bring to the centre?

 

What to Bring & Keep at the Centre

You are welcome to bring whatever you’d like to the centre! Some things which you may want to consider bringing for your child and to keep at the centre are..

  • Indoor shoes (a must for muddy days or in the winter)

  • Change of clothes (in case of an accident or spill)

  • Blanket from home for rest/nap time

  • Appropriate outdoor clothing (be prepared for all types of weather)

  • See below for more items to consider

 

Check list for parents:

 

Infant

  • ¨  Your child's complete file

  • ¨  Diapers to last for at least 2 days

  • ¨  Pre-mixed bottles of formula

  • ¨  Jar baby food (if applicable)

  • ¨  Extra change of clothes

  • ¨  Specific instruction on your child's eating habits and sleeping habits

  • ¨  Soother (if necessary)

  • ¨  Anything you think your child might need

  • Weather appropriate clothing (see below)

 

Toddler, Preschooler,
& School-Ager

  • Your child's complete file

  • An extra set of clothing: underwear, pants, shirt, and socks

  • A pair of indoor shoes (to remain at the centre)

  • Diapers (if applicable)

  • An item your child feels comfortable sleeping with (if necessary)

  • Weather appropriate clothing (see below)

 

Seasonal Clothing

 
 

Spring

  • Light mittens

  • Light coat

  • Rubber boots

  • Splash Pants

  • Coats with Hood

Summer

  • Hat

  • Sunglasses

  • Shorts

  • Swimming suit and towel

 

Fall

  • Light mittens

  • Light coat

  • Rubber boots

  • Splash Pants

Winter

  • Mittens

  • Toque

  • Scarf

  • Ski-Pants

  • Boots

Remember to label everything you bring to the centre.

West Ridge Childcare Centre
is not responsible
for lost or stolen articles of clothing, toys, etc.

Q. Can I have someone else pick up my child?

When a family first starts at West Ridge Childcare Centre, an emergency information form will need to be filled out (See Enrollment Forms). On this form, a safe word and two alternate persons will be chosen by the parents for each child. In order for the centre to release the child into the care of anyone other than the contract holder, they must be listed on the form, have government identification and know the safe word.

Contract Holders ·        

  • Contract holders do not need identification (ID) or the safe word to pick up the child.

  • The exception being that the educators on the floor have not met the contract holders prior to pick up.

Individuals Listed on the Emergency Card ·        

  • Must have government issued photo identification (ID) ·        

  • Must know the safe word

Unlisted Individuals ·        

  • Verbal confirmation of persons not listed on the emergency card must be given by the parents the day of pickup,

  • Must have government issued photo identification (ID),

  • Must know the safe word,

  • In the event that the unlisted person does not have ID and/or the safe word, the child will not be released,

  • Educators are not responsible for contacting the parent to confirm the unlisted person. It is the responsibility of parents to keep their safe word and emergency card up to date.

This policy has been implemented to ensure the safety of our children, and as such there are no exceptions to these rules. Other emergency contacts or relatives of the child will not be called because they cannot legally give consent.

If any person insists on removing a child from the centre without parental consent, police services will be immediately contacted, regardless of whether employees are aware of a relationship to the child.  Employees will, without putting themselves or children in harm’s way, work to prevent children being taken from the childcare centre.

Q. Does my child need to nap?

No, your child does not need to nap during nap time. Please remember though that being here at the centre is a different level of energy compare to being at home. We do require all children to rest their bodies for at least 45 minutes, as per our policy here at the centre.

Q. Can my child bring a toy from home?

The centre discourages any child bringing toys from home since there is a reasonable risk of the toy being lost, damaged, or destroyed, and because it may cause conflict between children.  Educators are not responsible for looking after toys from home, or policing who plays with them. 

Q. I was late due to traffic! Do I still have to pay the late fee?

Yes.


 

Q. Can I come on outings?

Yes of course you are welcome to attend! We do ask that you please remain off your cellphone during this time and actively participate in the outing with your child and our centre though!

Q. What time is snack/lunch time?

Please refer to your child’s daily programming schedule for more information

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Q. My job starts earlier than 7:00am, can I bring my child(ren) earlier than that?

Unfortunately due to our current regulations and policies no you cannot bring your child in earlier than 7:00am or leave your child later than 6:00pm or what is stated on your contract.